Shakiro Property Management.
Full-service villa operations for guest experience, rental income, and long-term asset protection.
The team that designed and built your villa, now operating it. Guest-ready every day, maintained to its design intent, reported honestly, with no hidden margins on vendors.
Most owners don't lose money on the villa. They lose it on the operations.
A beautiful villa can quietly underperform for months before the owner sees why. By then the damage is reputational, structural, or both.
Slow, reactive maintenance
Small leaks become rot. Pool issues become reviews. Drainage becomes a warranty claim.
Inconsistent housekeeping
Cleaning standards drift. Linen, restocking and turnover suffer between cleans.
Weak guest communication
Delayed replies, missed check-ins, no on-call response. The review score erodes.
Hidden vendor markups
Repairs are quoted to the manager, not the owner. Margin disappears silently.
Built around five kinds of owner.
Shakiro villa buyers
A continuation of the build. The same team that designed and built the villa now operates it.
Remote owners
Owners abroad who need a trusted on-the-ground partner with photographic proof of work.
Passive investors
Buyers seeking rental yield without touching guest messaging, vendors or scheduling.
Owners outside Bali
No local network, no fixer, no time-zone overlap. We operate the villa on their behalf.
Turnkey rental buyers
Want the villa furnished, listed, photographed and earning from week one.
Everything the villa needs, in five domains.
Guest Operations
- Messaging & booking support
- Check-in / check-out
- On-call guest response
- Review & rating support
- Issue documentation
Housekeeping
- Cleaner scheduling
- Linen & laundry coordination
- Restocking of amenities
- Turnover quality checks
- Inventory tracking
Maintenance
- Pool & garden coordination
- Preventative inspections
- Vendor supervision
- Emergency response
- Before / after photo records
Owner Reporting
- Monthly performance report
- Revenue & occupancy data
- Expense breakdowns
- Net payout summary
- Photographic condition log
Asset Protection
- Preventative maintenance calendar
- Material & finish supervision
- Quarterly asset review
- Upgrade recommendations
- Design-intent consistency
A villa this detailed shouldn't be managed casually.
Every line on the BOQ is a future maintenance touchpoint. We treat it that way from day one.
Pool & pool equipment
Rooftop & deck
Waterproofing systems
Aluminium & glass
Electrical & lighting
Plumbing & sanitary
AC drainage & cooling
WPC & wood features
Onboard, prepare, operate, report.
Onboard the villa
Inventory audit, vendor list, manuals, BOQ handover, listing setup, photography brief and house rules.
Prepare for guests
Pre-arrival inspection, restocking, linen check, pool & garden status, ID verification and arrival briefing.
Manage the stay
Messaging, on-call response, issue logs, mid-stay support, post-checkout inspection and damage reporting.
Report to the owner
Monthly performance report, photographs, expense receipts, recommended work and net payout summary.
Three packages. One standard of care.
Match the level to where the villa is: empty, actively renting, or fully hands-off.
Basic Caretaking
For empty villas, owner-use villas, or villas waiting for inspection and rental readiness.
- Weekly villa inspection
- Pool & garden coordination
- Utility & meter checks
- Vendor supervision
- Basic maintenance coordination
- Photo updates & condition log
- Monthly owner report
- Emergency point of contact
Rental Management
For active Airbnb / short-term rental villas with regular bookings and guest turnover.
- Guest messaging & booking
- Check-in & check-out
- Cleaner coordination
- Laundry & linen coordination
- Restocking of amenities
- Review & rating support
- Damage reporting
- Emergency response
- Monthly rental reporting
- Net payout summary
Full-Service Management
For hands-off owners and foreign investors protecting long-term asset value.
- Everything in Rental Management
- Vendor quote management
- Preventative maintenance calendar
- Minor upgrade recommendations
- Owner dashboard & reporting
- Content & photo capture
- Quarterly asset review
- Design-consistency supervision
Direct property expenses are billed separately, with receipts and owner approval. Never marked up, never bundled into the management fee.
Spending authority, by amount.
Clear thresholds, documented every time. You always know what was spent and why.
All expenses are documented with receipts plus before / after photos and reconciled in the monthly report.
Major repairs & structural work
Replacement furniture & FF&E
Major renovations
Permits & legal fees
Platform / listing ad spend
Professional photography
Deep pest treatment
Large appliance replacement
Refunds from owner-side issues
One clear report, every month.
Revenue, costs and condition: itemised, with receipts and photographs. The net payout is the last line, not a mystery.
The standard a Shakiro-managed stay must meet.
Response time
Guest messages answered within one hour, every hour of every day.
Check-in readiness
Villa fully prepared, photographed and inspected before guest arrival.
Issue documentation
Every reported issue logged with photos, timestamps and resolution time.
Post-checkout inspection
Same-day inspection: damage check, inventory count, condition photographs.
Caught early, on a schedule.
Routine inspection
- Pool clarity & chemistry
- Garden & landscaping
- AC function across all units
- Water pressure & flow
- Drain & trap smell check
- Visible leaks & moisture
- Lighting & bulb replacements
- WiFi & smart devices
- Doors, locks & windows
Condition review
- Full inventory audit
- AC filter clean / replace
- Deep-cleaning quality review
- Paint & touch-up review
- Pool equipment check
- Plumbing & electrical review
- Photographic condition report
- Vendor performance review
Asset strategy
- Full asset condition review
- Furniture & wear assessment
- Material & finish audit
- Upgrade recommendations
- Rental positioning review
- Owner strategy call
We're not just managing a rental. We're protecting what we built.
- Knows the full construction history
- Owns the original design intent
- Has the villa's BOQs & specs
- Knows the original vendors & warranties
- Knows the villa's structural weak points
- Understands its rental positioning
- Aligned with the owner's long-term goals
- Protects future resale value
- Inherits the villa with no history
- No relationship with the original team
- No BOQ, learns by breaking things
- Uses their own vendors, often with markup
- Reacts to issues instead of preventing them
- Optimises for short-term revenue only
- No accountability for resale value
- Easy to switch, hard to verify
The team that built your villa should be the one keeping it.
The villa stays beautiful, rentable, maintained and protected, even when you're not in Bali.